Problems · NHTSA complaints

2014 Toyota Highlander problems

Owners filed 138 complaints about the 2014 Toyota Highlander with NHTSA between Mar 2014 and Sep 2026. The most-cited component is electrical system (36).

Complaints
138
Filed with NHTSA
Crashes
5
Reported by owners
Fires
1
Reported by owners
Injuries
6
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system36
  2. Structure32
  3. Power train9
  4. Visibility/wiper7
  5. Seat belts5
  6. Vehicle speed control5
  7. Visibility4
  8. Tires4
  9. Steering4
  10. Suspension4
  11. Wheels3
  12. Engine3
  13. Service brakes3
  14. Latches/locks/linkages2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201413
201515
201612
201712
201824
201920
20209
20219
20224
20238
20241
20254
20267

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

36 reports1 fire2 related recalls
“The radio keeps freezing up all the time along with the back tail light area going in and out. I keep smelling like burnt wire smell. Engine sound really rough.”
Owner complaint to NHTSAFiled Jul 15, 2026Electrical system, Wheels, Visibility/wiperODI 11750492

Structure

32 reports1 crash
“The driver’s-side rear spoiler on my 2014 Toyota Highlander Limited AWD has melted, bubbled, and warped. The vehicle has been stored 100% of the time in a fully enclosed garage with no windows since new. It has only 65,000 miles and has received all service exclusively at authorized Toyota dealerships. There has been no direct sun exposure, accident, or misuse. Toyota dealer and Corporate attributed this to “solar convergence” and denied any repair assistance or goodwill coverage. This explanation does not match the facts given the garage setup and minimal outdoor time. This appears to be a materials/design defect in the black plastic spoiler. Similar melting/warping issues are reported by other owners on Highlanders and RAV4s, even on low-mileage garaged vehicles. Dealer replacement quotes are typically $2,700+. I request NHTSA investigate this recurring plastic failure as a potential defect in materials and workmanship. Attachments (upload with form): • Photos of the melted spoiler (multiple angles) I am available for any additional information. 05 May 2026”
Owner complaint to NHTSAFiled May 5, 2026StructureODI 11735785

Power train

9 reports
“Transmission failing beginning at 60,000 miles. Safety issue because car shudders and refuses to accelerate at seemingly random times. My mechanic said this is a known issue and recommended transmission flushing. We've been doing this for six years at lesser and lesser intervals before the problem reappears. Our local Toyota dealership said they've never heard of the problem but it is reported on numerous automotive forums.”
Owner complaint to NHTSAFiled Sep 28, 2026Power trainODI 11767574

Visibility/wiper

7 reports1 crash
“On or about 12-01-2022 the windshield wipers stopped functioning. The result was an inability to drive the car in the rain and especially at night. It was impossible to see so we pulled over and waited for the rain to stop. After analyzing the issue the motor had failed. We contacted Toyota for a replacement motor. What we found: No wiper motors are available from Toyota, no aftermarket parts are available. We ordered a motor from Gladstone Toyota but after a couple of weeks began calling. What I was told: no wiper motors are available and there is no release date for when they will be. I began calling around and found that some dealers (TRD Shop) have over 200 on back order and only 80 were released last time they made them. where we are today: We have a vehicle made by Toyota that is unsafe to operate due to the fact the wipers don't work We replaced the wiper switch $232.00 but that only allowed the rear wipers to function further inspection verified the front wiper motor failed in conjunction with the switch that controls the rear wipers. I contacted Toyota engagement center and reported the issues. case #230106000756 they told us they would have a parts…”
Owner complaint to NHTSAFiled Jan 11, 2023Visibility/wiperODI 11501244

Seat belts

5 reports2 crashes1 related recall
“I WAS T BONED ON PASSENGER SIDE, SIDE IMPACT AIR BAG DID NOT DEPLOY. I WAS PUSHED INTO ONCOMING TRAFFIC, FRONT AIRBAGS DID NOT DEPLOY IN HEAD ON COLLISION. SEAT BELT DID NOT TIGHTEN- I INITIALLY HIT DRIVERS SIDE WINDOW, WHEN T-BONED, THEN WITH FRONT IMPACT HIT STEERING WHEEL, ROOF AND CENTER CONSOLE. *TT *TR”
Owner complaint to NHTSAFiled Apr 14, 2018Air bags, Seat belts, StructureCrash reportedODI 11085042

Vehicle speed control

5 reports1 crash
“ON CITY STREET DRIVING ABOUT 37 MPH. ADAPTIVE SPEED CONTROL ENGAGED. I APPROACH A CAR GOING THE SAME DIRECTION SLIGHTLY SLOWER, ABOUT 35 MPH. THAT SLOWER CAR IS FOLLOWING ANOTHER CAR ABOUT 2 CAR LENGTHS IN FRONT. MY CAR GENTLY BREAKS TO BRING MY SPEED BACK TO 35 MPH. MY 35 MPH IS BEING MAINTAINED AT A FIXED DISTANCE FROM THE CAR IN FRONT OF ME. THE CAR DIRECTLY IN FRONT OF ME CHANGES LANE OPENING UP A GAP OF ABOUT 3-4 CAR LENGTHS TO THE CAR IN FRONT OF ME. MY CAR NOW SPEEDS UP AGGRESSIVELY BECAUSE THERE IS NO CAR DIRECTLY IN FRONT OF ME. INSTEAD OF BREAKING WHEN MY CAR GETS CLOSER TO THE REAR END OF THE CAR NOW THAT I AM APPROACHING, MY CAR CONTINUES AGGRESSIVE ACCELERATION TOWARD THE REAR OF THAT CAR. MY CAR WOULD SURELY SMASH INTO THE REAR OF THAT CAR IF I DON'T BRAKE SIGNIFICANTLY. THIS HAS HAPPENED SEVERAL TIMES THROUGH THE YEARS ALTHOUGH NOT FREQUENTLY GIVEN THE CONDITIONS NEEDED TO EXPERIENCE THE FAULT. I BELIEVE IT IS REPEATABLE AND SUGGESTIVE OF A SOFTWARE ISSUE. ALL THE HARDWARE ELEMENTS SEEM TO BE WORKING JUST FINE.”
Owner complaint to NHTSAFiled Aug 2, 2018Vehicle speed controlODI 11115422
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.