Problems · NHTSA complaints

2018 Toyota Highlander problems

Owners filed 273 complaints about the 2018 Toyota Highlander with NHTSA between Jan 2018 and Oct 2026. The most-cited component is power train (72).

Complaints
273
Filed with NHTSA
Crashes
23
Reported by owners
Fires
1
Reported by owners
Injuries
25
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train72
  2. Service brakes53
  3. Engine36
  4. Electrical system24
  5. Fuel/propulsion system22
  6. Air bags19
  7. Fuel system, gasoline14
  8. Structure12
  9. Steering10
  10. Forward collision avoidance9
  11. Vehicle speed control9
  12. Suspension6
  13. Exterior lighting5
  14. Service brakes, hydraulic5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201821
201931
202046
202126
202223
202325
202428
202524
202649

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

72 reports
“UA80 transmission which has known issues failed. Dealer reports that while the transmission has exact symptoms of other UA80 transmission that are covered under recall, our serial number is not covered. Quoted $12454 to replace transmission that has known failure issues”
Owner complaint to NHTSAFiled Oct 28, 2026Power trainODI 11774136

Service brakes

53 reports9 crashes
“The brakes are very soft and unreliable. There is a recall #18V-211 dated April 2,2018. This recall did not include this specific car but the car was manufactured within a few days of the recall. After Toyota failed to repair the problem I took the car to a a private auto repair shop who replaced the Vacuum Pump. The brakes now work as they should. I beleve the recall should be extended to include more vehicle made about this time.”
Owner complaint to NHTSAFiled May 9, 2025Service brakesODI 11660006

Engine

36 reports
“While driving, my vehicle experienced a severe and sudden failure of the Aisin UA80F 8-speed automatic transmission. The transmission exhibits erratic and hard shifting, severe hesitation, and a dangerous delay in acceleration when trying to merge into traffic or accelerate from a complete stop. Frequently, the engine revs high, but the transmission fails to engage the gear promptly, resulting in a sudden, violent lurch forward when it finally catches. Furthermore, the vehicle intermittently loses motive power entirely while in motion, forcing me to coast to the side of the road. A loud, high-pitched whining noise is audible from the transmission assembly, and diagnostic checks indicate internal mechanical overheating and premature component wear.”
Owner complaint to NHTSAFiled Oct 26, 2026Power train, EngineODI 11773605

Electrical system

24 reports1 related recall
“The contact owns a 2018 Toyota Highlander. The contact stated that while attempting to turn left or right, the steering wheel became difficult to turn. The check engine warning light illuminated, and the vehicle lost power. The contact waited for several minutes before being able to restart the vehicle. The check engine warning light remained illuminated. The failure had occurred several times and had become more persistent. The vehicle was taken to a certified mechanic, who diagnosed that the body throttle, air control system, and battery sensor had failed. The vehicle was repaired; however, the failures persisted. The manufacturer was not informed of the failure. The approximate failure mileage was 200,000.”
Owner complaint to NHTSAFiled Jan 23, 2026Steering, Electrical system, Vehicle speed controlODI 11712896

Fuel/propulsion system

22 reports1 crash
“I just got my vehicle inspected and successfully passed with no codes on 07/07/2026. Today 07/10/2026 as I was driving to work my vehicle began to jerk/ jitter and when into limp mode. I took it to a shop to have the codes checked on it and they said it was something to do with the transmission and they don’t specialize in that type of work. My vehicle has less than 45400 miles on it and been maintained regularly. I was told this was a common issue with these vehicles. I don’t know where to go to get this serviced. I called around to local shops with no luck at getting someone to fix or look at the cause of it.”
Owner complaint to NHTSAFiled Jul 10, 2026Unknown or other, Engine, Fuel/propulsion systemODI 11749652

Air bags

19 reports15 crashes
“The contact owned a 2018 Toyota Highlander. The contact stated that while driving at 35 MPH, occupied with her children in the rear passenger seats, the contact was attempting to merge onto the intersection, and a state trooper failed to yield at 55-60 MPH vehicle crashed into the front driver's side of the vehicle, causing the whole front end of the vehicle to detach from the vehicle. The contact stated that no air bags were deployed in her vehicle. The contact stated that she and her children sustained injuries, however under direct legal advice, she cannot disclose this information. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the vehicle was towed to a collision center where it was declared destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.”
Owner complaint to NHTSAFiled Apr 14, 2026Air bagsCrash reportedODI 11731139
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.