Problems · NHTSA complaints
2013 Toyota Highlander problems
Owners filed 212 complaints about the 2013 Toyota Highlander with NHTSA between Jun 2013 and Sep 2026. The most-cited component is steering (46).
Complaints
212
Filed with NHTSA
Crashes
26
Reported by owners
Fires
0
Reported by owners
Injuries
12
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Steering46
- Engine32
- Vehicle speed control31
- Electrical system26
- Structure19
- Air bags18
- Service brakes17
- Fuel/propulsion system12
- Power train12
- Seats10
- Seat belts5
- Exterior lighting5
- Visibility/wiper5
- Tires4
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
16
36
29
15
14
28
30
13
9
6
2
4
6
4
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2013 | 16 |
| 2014 | 36 |
| 2015 | 29 |
| 2016 | 15 |
| 2017 | 14 |
| 2018 | 28 |
| 2019 | 30 |
| 2020 | 13 |
| 2021 | 9 |
| 2022 | 6 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 6 |
| 2026 | 4 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Steering
46 reports3 crashes
“Steering column cracks, no help from Dealer. Many complaints on internet. Remedy requires expensive new steering column. Defective spindle type bearing defective. The noise is ongoing. It feels like its going to break. Very scary...ongoing doesn't stop. Dealer says wont break just replace if you want to... Toyota Service bulletin #T-SB-0034-13 details steering column replacement fix issued on this. I have it. Dealer denies simple joint grease kit maintenance option.”
Engine
32 reports1 crash
“I purchased a 2013 Toyota Highlander in 2018 or.2019 with 64,000 miles. I was told to go 5000 miles before changes. My oil was gone many times when I did this. I reported this to Toyota dealership.I eventually stopped using them because they were hearing my problem. The complaints of lack of power and changing to 3000 mile oil changes wasnt heard. Now at 234 k.miles I have had to gix thr Catalytic converter twice, the oil pan gasket. The mechanic said there was metal in my oil and that engine failure was coming. Toyota has never acknowledged thier own oil consumption issues in their 4 cylinder engines.”
Vehicle speed control
31 reports7 crashes
“AS I BEGIN DRIVING AND COME TO STOP IT TENDS TO REV UP AND THEN DROPS BACK TO NORMAL. IT FEELS LIKE VEHICLE REVS UP A LITTLE WHILE YOU ARE TRYING TO STOP IT BY PRESSING THE BRAKE PEDAL.IT FEELS LIKE VEHICLE DOES NOT WANT TO STOP AND YOU HAVE THE FEELINGS TO PRESS THE BRAKE EVEN HARDER.”
Electrical system
26 reports
“The factory Blizzard Pearl paint on this vehicle is experiencing severe chemical delamination down to the bare primer and sheet metal on multiple body panels. This structural failure aligns exactly with Toyota Customer Support Program ZKG. Large sheets of brittle paint regularly flake and peel off while driving at highway speeds, creating a projectile and visibility hazard for following motorists. Despite this being a known manufacturing defect, the vehicle falls outside of Toyota's arbitrary 10-year secondary extension window, leaving a recognized factory flaw unremedied.”
Structure
19 reports6 crashes
“The contact owns a 2013 Toyota Highlander. The contact stated while the vehicle was parked, the contact discovered that the paint on the top of the vehicle was peeling. The contact did research and was made aware of the Customer Support Program: ZKG however, the VIN was not included. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.”
Air bags
18 reports10 crashes1 related recall
“Driver side airbags (curtain and left seat) spontaneously deployed while I was parking the car. I did not hit anything. I was not injured but my safety was put at risk because I likely would have crashed if it had happened while I was driving. I contacted Toyota and they sent an investigator to inspect the car. He found no issues in the data he collected and could not give a reason for the airbags deployment. I received a letter saying they were not going to help in any way. There were no warnings lights or indicators that could have warned me of the airbags deploying prior to the incident.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.