Problems · NHTSA complaints

2025 Toyota Highlander problems

Owners filed 10 complaints about the 2025 Toyota Highlander with NHTSA between Jul 2025 and Sep 2026. The most-cited component is vehicle speed control (3).

Complaints
10
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Vehicle speed control3
  2. Service brakes2
  3. Forward collision avoidance2
  4. Electrical system1
  5. Steering1
  6. Visibility1
  7. Engine and engine cooling1
  8. Seat belts1
  9. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20253
20267

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Vehicle speed control

3 reports1 crash
“The contact owns a 2025 Toyota Highlander. The contact stated that while leaving the driveway at the doctor's office on a slope, the accelerator pedal was depressed while making a left turn, but the vehicle failed to move. The vehicle then rolled into traffic. The brake pedal was depressed, but the vehicle was slow to respond. The dealer informed the contact that her foot was on the brake and accelerator pedals at the same time, or a sensor identified movement around the vehicle, which stopped the flow of fuel. The dealer referred the contact to the manufacturer for assistance. Toyota was able to locate an issue in the log occurring at 3:00 PM. The failure mileage was approximately 15,000.”
Owner complaint to NHTSAFiled Sep 21, 2026Vehicle speed control, Service brakesODI 11765928

Service brakes

2 reports
“Black Toyota Highlander Hybrid AWD 2025 ~15000 miles What component or system failed or malfunctioned, and is it available for inspection upon request? Without any warning, the braking action is delayed. It is a momentary loss and happens occasionally at light braking application, nowhere near hard enough to lock the wheels up The vehicle is available for inspection upon request How was your safety or the safety of others put at risk? If I were been closer to another vehicle/pedestrian/obstacle, an accident could happen Has the problem been reproduced or confirmed by a dealer or independent service center? No, yet, I will book an appointment to allow the dealer to verify the issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? NO General: I have been driving the Highlander for a little bit more than a year, and this issue has happened at least 5 times, twice (2) this week”
Owner complaint to NHTSAFiled Dec 25, 2025Service brakesODI 11707018

Forward collision avoidance

2 reports1 crash
“I was backing up the vechial accelerated the steering wheel was turning rapid & a grinding noise causing me too hit another vechial about a month before my husband was driving & the vechial accelerated going toward also we had had some issues with back camera not doing a warning signal with a object behind vechial when the accident happened my vechial has braking system that stops you if something is behind you this time it didn’t I called the dealership when accident happed which was May 21 2026 & reported it they said they had accelerations before & advised me to call Toyota engadgment which I did they did a diagnostic test June 5 & to this day I’ve never heard back from them”
Owner complaint to NHTSAFiled Jul 31, 2026Electrical system, Vehicle speed control, Forward collision avoidanceCrash reportedODI 11753999

Electrical system

1 report1 crash1 related recall

Steering

1 report1 crash
“[XXX] was turning left onto [XXX] from [XXX]. Two lanes turn left. She was in the inside lane. The traffic light was red, and when it turned green, she started to turn. Partway through the turn, the steering became unresponsive. She couldn't get it to turn left, and she could not complete the turn, and crashed into the pole that holds the traffic signal. She traveled less than 100 ft total from the light to the pole. The accident was at 1:30 PM on a dry and clear day. The car has 8087 miles on it. There were no observed indications of warning lights and no symptoms of a problem. The vehicle was towed to a salvage lot, the Insurance company inspected it and declared it a total loss. All the airbags went off. I mentioned to the adjuster that there was a mechanical problem, and he said they would not investigate that. [XXX] suffered a broken rib on her left side and has some serious cuts from the airbag below the dash, and of course, the seatbelt soreness.”
Owner complaint to NHTSAFiled Jul 16, 2026SteeringCrash reportedODI 11750944

Visibility

1 report
“The contact owns a 2025 Toyota Highlander. The contact stated that while she and her husband were driving at 60 MPH, she heard a loud explosion noise from above her head and felt air whipping on top of her head. The contact stated that the sunroof exploded; however, the sunroof shield prevented the glass from entering the vehicle. The vehicle was steered to the side of the road and inspected, but the contact did not find anything wrong at that time. The vehicle was taken to a dealer where it was diagnosed that a rock may have hit the sunroof. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,498.”
Owner complaint to NHTSAFiled Jun 3, 2026VisibilityODI 11741757
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.